A moving company owner knows there’s a certain kind of music to their ears that’s better than any top hit on the radio: the ring of their phone signaling another potential moving job. It’s the sound of growth, opportunity, and, of course, more revenue. But how do you make your phone ring off the hook with people eager to use your moving services? Wishing isn’t going to make it happen, so what will? Here are the most effective strategies our lead generation agency has seen to boost those phone inquiries and keep your trucks busy moving people from point A to point B.

Start with Your Website

In today’s world, if you’re not online, you’re invisible. A robust digital presence is essential to get noticed by potential customers. Start with a professional, user-friendly website that showcases your services, customer testimonials, and clear contact information.

Once you have a decent website, optimize your site for search engines (SEO) by using keywords related to moving services and your local area. This will help your website show up higher in search engine results when people are looking for movers.

Make sure that your phone number is easily visible on ALL your website pages and in your footer.

Now Go Get Social

Social media isn’t just for keeping up with friends and family anymore; it’s a proven powerhouse for business promotion.

Platforms like Facebook, Instagram, and LinkedIn can help you reach a broader audience. Share before-and-after pictures of moves, packing tips, and other engaging content that demonstrates your expertise.

Going that extra step, social media ads can also be a cost-effective way to target specific demographics in your area. Just watch out for runaway costs; here’s where an experienced paid ads specialist can help you save money.

And again – make sure that your phone number is prominently displayed in your ads.

Encourage Word-of-Mouth

There’s no advertisement more powerful than a happy customer. Encourage your satisfied clients to spread the word about your great service, whether it’s through online reviews or personal recommendations.

An easy to remember phone number, or one that utilizes your name of your moving company, can also go a long way. Ask your local phone provider what numbers are available that have their last four digits also correspond to the letters MOVE.

Local SEO Is Your Best Friend

Optimizing your online presence for local searches can make a huge difference. Ensure your business is listed in online directories and on Google My Business. If you don’t have a Google My Business profile, stop reading this and go make one! It is THAT important to have!

Keep your information up to date, including your phone number, address, and hours of operation. People will hit you up by calling you at the number that your profile lists.

Once you’ve sealed the deal and done the job, you call that customer back and ask them to leave a positive review on your Google My Business profile. The good word of a testimonial not only helps, but that review also boosts your visibility in local search results.

Offer Exceptional Service

This might sound obvious, but it’s worth emphasizing: outstanding service leads to more business.

Ensure every aspect of your service, from the initial phone call to the final delivery, is top-notch. Your phone demeanor, including the manner and voice in which you take that call, can make a difference in closing a deal.

Train everyone that answers calls to be friendly, professional, and efficient. A positive moving experience over the phone will make leads more likely to convert to customers, and customers more likely to recommend you to others and use your services again in the future.

Networking Works

Don’t underestimate the power of networking with related businesses such as real estate agents, apartment complexes, and storage facilities. This is where having an easy to remember phone number also comes in handy.

These business partnerships can be a fantastic referral source, as they regularly encounter people who need moving services. Building a strong relationship with these partners can lead to a steady stream of referrals. Give them business cards so they can also hand them out to their clients needing your moving services.

Get Creative with Promotions

Consider running promotions to attract new customers and reward loyal ones. This could be a discount for first-time customers, a seasonal offer, or a package deal that includes services like packing and unpacking. Promotions can generate buzz and encourage people to choose your moving company over competitors.

Now, mention that for people calling you on the phone, that promotion is applicable only to them. It’s a nice way to give someone that extra incentive to speak directly to you. Give them a limited time offer deal, or mention how a new customer gets something discounted or complementary with their business.

Invest in Pay-Per-Click Advertising

While organic search traffic is great, sometimes you need a quicker boost. Pay-per-click (PPC) advertising allows you to appear at the top of search results for specific keywords. You only pay when someone clicks on your ad, making it a cost-effective way to attract targeted traffic to your website.

Google Ads is one of the most popular PPC campaigns we use for our moving clients, and they watch as leads roll in. We’ve found it’s been particularly effective when the moving company’s phone number is included in the PPC ad. Google allows integration of the company phone number into the ad, increasing the likelihood of a conversion (when a prospect contacts the client.)

Track and Adjust

Finally, it’s critical to track your results to understand what’s working and what isn’t. Use tools like Google Analytics to monitor your website’s traffic, and keep an eye on which marketing strategies are driving the most calls. Don’t be afraid to adjust your tactics based on what the data tells you.

Call tracking is another way our agency is able to see how effective phone number lead generation can be. We’re able to see not just how many phone calls came in and from what sources, but also the duration of the calls and which one eventually turn into closed deals. That way we can associate a cost-per-acquisition (CPA) dollar amount to a client’s lead gen strategy for phone calls.

Making your phone ring with more moving jobs comes down to having a blend several things: providing excellent service, knowing how to use digital marketing to drive more enquiries to your phone number, and a dedication to looking at the results coming from phone lead generation and improving upon them every month.

If you’re already not doing some of these strategies, why not? If you need some help and want to attract more customers and keep your trucks moving, reach out and start a conversation with us. Here’s to that sweet sound of success — your phone ringing constantly in your ears!

Ever wonder (or get plain jealous) how some moving companies seem to magnetically attract customers, while others struggle to get noticed? It’s not got anything to do with luck, or having a pipeline of secret leads. No, the secret of these fortunate companies has a lot to do with time spent crafting a marketing strategy, one that is designed specifically to generate a constant flow of inbound leads.

Inbound lead generation is the equivalent of a miner striking gold. Today, it’s about digital gold: making inbound lead gen strategies that turn into email queries, forms filled out, referrals made, social media likes, and increasing the clicks and conversions on a landing page.

This is where a digital marketing agency comes in, especially one that specializes in serving moving companies like ours. Agencies that specialize in a specific field can become bleeding edge experts in lead generation. The marketers will know how to get people to click on ad copy; to get the webpages of a moving company to rank in local search engine results; to create a piece of original social media content that goes mildly viral and generates thousands of dollars of free marketing.

It can still be a mystery, or a downright conundrum, to ask why a moving company owner should spend hard earned money on a marketing agency. I’m here to shed some light on what benefits have sprouted from our best client relationships with movers and their business, and how we have found them veins of gold in their online marketing campaigns.

Importance of Online Presence for Moving Companies

People searching for movers turn to search engines (usually Google) to find a reputable moving company. They judge the movers not from calling them up, but from their digital presence: what does the moving company’s website look like? Are they on social media? If so, are they posting regularly? Does the moving business have online reviews and what is their average rating? Do they have customer testimonials? Are their images clean and easy to see what’s happening in them?

Human beings judge each other from first impressions. We make these snap judgements – right or wrong – based on our first bites of information. If you’re a business fighting for online leads, you have less than three seconds to win a favorable impression from the user or else they’re gone.

Digital marketers worth their chops know how fast a user can leave your landing page, your website, or delete your email. They should have great copywriters, great designers, and great strategists that can combine all of their brain power together.

Magic can happen when the right team comes together.

Offloading Marketing Work to Experts

Movers know how busy they are doing the work of moving. Now they have to worry about and do the digital marketing for their company too?

Just as regular joes turn to professional movers to help them move, so professional moving companies have the help of professional digital marketing agencies like The Movers Agency.

We exist to make a moving company owner’s life easier. We worry about getting their phones to ring more, to have more emails arrive in their inbox asking for moving quotes. We take on the work of making their moving company shine brighter online than their competitors.

A highly specialized agency like The Movers Agency bring a wealth of experience and knowledge to the table from our team of experts. We keep up to date with the latest search engine tweaks and optimization strategies as well, to give our moving and storage clients that extra edge.

Advice About Growth Strategy

Digital marketing agencies do more than just execute marketing tasks; they serve as advisors and strategists, helping moving companies navigate the complex web of online marketing to find the best paths for growth.

Our team has consulted on city specific market trends, done competitive analysis of other moving companies, analyzed customer behavior, developed personas of moving customers, and much more. This work enables our team to recommend specific actions to the moving company owner. With that data the client makes informed decisions about where and how to invest their marketing resources for the best return on investment.

We’re always looking for ways to increase the black in a client’s revenue sheet.

Services Offered by Digital Marketing Agencies for Moving Companies

Digital marketing agencies offer a suite of services designed to boost the online presence of moving companies and generate more leads. Some of the key serves you should be thinking about include:

Search Engine Optimization (SEO)

SEO is crucial for making a moving company’s website visible to potential customers searching online. Digital marketing agencies optimize website content, employ keyword strategies, and improve site structure to ensure higher rankings on search engine results pages (SERPs). This visibility results in more organic traffic, which can significantly increase inquiries and bookings for moving services.

Social Media Marketing

With most consumers active on one or more social media platforms, having a strategic social media presence allows moving companies to engage with potential customers where they spend a considerable amount of their time. Agencies help create compelling content, manage postings, and run targeted ads that resonate with the audience, driving awareness and fostering a community around the brand.

Pay-Per-Click (PPC) Advertising

Also called media buying, PPC advertising is a fast way to drive traffic and leads, offering moving companies immediate visibility on search engines and social media platforms. Digital marketing agencies use their expertise to create optimized ads that target specific demographics, manage bids, and analyze the performance to ensure the highest possible return on investment.

Landing Page Optimization

The final step in turning online visitors into customers is having an effective landing page. Agencies specialize in designing and optimizing landing pages that convert by focusing on clear messaging, compelling calls-to-action (CTAs), and smooth user experiences. This optimization not only helps in converting visitors into leads but also contributes to the overall effectiveness of the digital marketing strategy.

Case Studies: Success Stories of Moving Companies Collaborating with Digital Marketing Agencies

Moving Company A: Growth in Leads and Revenue

Imagine a moving company that’s been around for a decade. Let’s call it Company A.

Company A did well locally but struggled to expand their reach beyond their immediate area. They couldn’t book moving jobs that improved the average cost per move, or found additional smaller moving customers to maximize the empty space in a moving truck with one moving job.

That’s where our digital marketing agency stepped in. The agency overhauled Company A’s online presence, starting with a revamped website that was easy to navigate and mobile-friendly. They implemented SEO strategies that propelled Company A to the top of search engine results for moving services in multiple regions, not just in their established backyard where things were easier.

But the magic didn’t stop there. The agency also launched targeted ad campaigns on social media, reaching potential customers in areas Company A had never thought possible. The results were nothing short of spectacular. Within six months, Company A doubled the number of online leads and had a significant 40% growth in revenue. This kind of story happens frequently when an established digital marketing team does its research and executes the campaigns flawlessly.

Company B: Improved Online Reputation

Now meet Company B, a moving company with great word-of-mouth service but a lackluster online reputation. A few negative reviews had left a dent, and they were losing clients to competitors. Enter our digital marketing agency which first implemented a strategy to improve Company B’s online reputation. This included managing their online reviews, adding more of them to the list, and engaging with customers on social media to address their concerns promptly.

The agency also helped Company B create informative blog posts and engaging videos that showcased their expertise in the moving industry. This content not only improved their online reputation but also established them as thought leaders in their field. Within a year, Company B saw a complete turnaround. Their online ratings improved, and they experienced a 40% increase in inquiries through their website.

Lead Generation Strategies for Moving Companies

Breaking down the book strategy into executable action items we come away with the following recommendations for moving companies seeking smart digital strategies:

Creating Engaging Content

Interesting content can be hard but extremely rewarding. It’s like opening the front door of your business but there’s a band playing, music and the smell of yummy food is wafting out the entryway. Naturally people are going to wander in.

For moving companies this could mean writing blog posts that answer common questions, such as “How to Pack Fragile Items” or creating videos that give a behind-the-scenes look at a moving day. This type of content not only helps potential customers but also boosts your SEO, making your company more visible online. In turn, this drives more leads to your website.

Utilizing Email Marketing

Email marketing is like sending a personalized invitation to potential customers. It’s a powerful tool for moving companies to keep in touch with past clients and reach new ones.

By segmenting your email list, you can send targeted promotions, moving tips, and company updates to specific groups. This personalization makes your emails more relevant to the recipients, increasing the chance they’ll engage with your content and consider your services for their next move.

Automation makes this much easier today than even a few years ago. There’s no excuse for not having segmented email lists for any moving company.

Implementing Marketing Automation

Which leads us into the broader application for marketing automation: the right software can be your digital marketing workhorse.

For moving companies, marketing automation streamlines the lead generation processes, making it much more efficient and effective. From scheduling social media posts to sending automated email campaigns, marketing automation tools can handle repetitive tasks, freeing up time for you to focus on other aspects of your business.

Automated workflows can also help nurture leads, moving them through the sales funnel by sending timely, relevant content based on their interactions with your company. This strategic approach ensures that your marketing efforts are more focused and can lead to higher conversion rates. It’s a proven sales tactic.

Measuring Success: Metrics for Tracking the Impact of Digital Marketing Efforts

When you’re ready to commit to a better digital marketing partner, it’s crucial for moving companies to understand how to measure their success. Knowing which metrics to track can make the difference in fine-tuning your strategy for better results, and it can also protect you from unscrupulous digital marketers relying on your lack of understanding. Let’s delve into some of the key indicators that help moving business owners assess the impact of their digital marketing efforts.

Conversion Rates

One of the most telling metrics in digital marketing is the conversion rate. But what exactly does this entail for moving companies? Simply put, the conversion rate measures the percentage of visitors to your website who take the desired action. This could be filling out a contact form, signing up for a newsletter, or completing a booking.

Improving conversion rates means more client bookings and, ultimately, higher revenue. Tracking these rates helps in understanding what resonates with your audience. For instance, a sudden spike in conversions after a campaign could indicate that you’ve hit the mark with your messaging. Conversely, lower than expected rates might suggest it’s time to revise your call to action or offer.

If you have a marketing team doing the work, you should be always informed as to what your present conversion rate is and if it’s improving or going down.

This is a question every marketing person who speaks with a moving client should know, and be able to answer quickly. They should also be thinking of ways to improve the conversion rate, inform you of what these tactics are, and make a recommendation. A report on the results of these new actions should be delivered at least once a month to you.

Website Traffic Analysis

Another pivotal metric is analyzing your website traffic. This encompasses not just the volume of visitors, but also where they come from, how long they stay, and which pages they frequent.

Website traffic analysis gives insights into the effectiveness of your marketing team’s SEO efforts, the reach of social media campaigns, and the impact of other digital marketing strategies.

For moving companies, identifying which sources drive the most traffic can guide where to invest more efforts. For example, if a significant amount of traffic comes from social media, it might be wise to tailor more content for those platforms. Monitoring these patterns helps in optimizing your online presence and lead generation tactics, ensuring that you draw in a steady stream of potential clients.

Email marketing should also be measured including clicks to landing pages or specific pages on your website.

TL;DR: Transform Your Moving Company into a Industry Leader with a Smart Digital Marketing Agency

Entrusting your moving company’s digital marketing efforts to a specialized agency can revolutionize the way you approach your business. With the right expertise you can elevate your online presence, attract more leads, and ultimately, convert these leads into loyal customers. The right agency partnership allows you to:

– Focus more on your core business operations while experts handle your marketing needs.

– Stay ahead of the curve by implementing the latest marketing strategies and technologies.

– Enhance your brand’s visibility and credibility in a competitive marketplace.

– Have an extra set of eyes keeping tabs on your competition, and to think of ways to outperform them.

Working with a digital marketing agency transforms your moving company from just another contender to a real industry leader.

Navigate the challenges of the digital landscape can be very difficult for owners pressed for time. Having the right team of marketing professionals by your side can make all the difference.

If you’re still looking for the right team we’d love to hear from you.